Our Mission & Vision

The bedrock of our shared future.

Civic service is a collective endeavor, where compassion, integrity, and a commitment to the common good drive individuals and institutions to make a positive impact on society.

The Institute for Civic Service envisions a society where public trust in civic institutions is deep and resilient, powered by a vibrant, collaborative, and highly effective Civic Service that meets the complex challenges of the 21st century. Our mission is to equip the modern Civil Service and its partners to solve public problems effectively.

We achieve this by championing a renewed and reformed model of governance built on radical collaboration, a relentless focus on people-centric results, and the integration of evidence-based innovation—all firmly grounded in the enduring principles of merit, impartiality, and integrity.

Read our foundational essay: The Quiet Crisis →

Our Core Values

Collaboration

We are conveners and bridge-builders, believing that the most durable solutions are co-created across the public, private, and non-profit sectors.

Rigour

Our work is rooted in evidence. We champion policies and practices that are proven to be effective through dispassionate, objective analysis.

Innovation

We challenge outdated orthodoxies and seek out new tools, technologies, and methods to modernize and improve the machinery of government.

Stewardship

We are the devoted guardians of the public service ethos, championing the responsible and pragmatic use of public resources for the greatest public good.

Non-partisanship

We stand apart from the political fray, serving the enduring ideal of good governance for the benefit of all, irrespective of the government of the day.